We prefer that you use removalist cartons rather than wrap and move boxes that you often find in stores. These boxes often crumble, whereas boxes with twin cushioned cardboard will last throughout your move and keep your prized possessions safe.

Bags and tubs are suitable to use when packing your belongings, so long as they are sealed and the items packed in them are cushioned, as they can break more easily.

If you do have bags and tubs, just note that they may take a little longer to load into the truck. Please try and avoid packing any fragile items when using these materials.

For insurance and liability reasons, removalists cannot transport flammables, explosives, poisons, corrosives, and other dangerous substances — that even includes a mower that still contains fuel. 

Make sure you separate such items from everything else to avoid last minute confusion when the removal team arrives.

Most removalists don’t like moving plants because they can be awkward, leave dirt inside the truck, and can leak water. However, we have a refined method for moving plants, so we’re happy to do so, as long as they have been properly prepared prior to our arrival.

We ask that you remove dirt from terracotta pots into containers and place plant roots into plastic bags. We also ask that you don’t water plants for at least two days prior to your move.

We will not move any terracotta pots that are not totally empty because the excess weight of the dirt increases the likelihood they will crack and break.

We strongly recommend dismantling and disconnecting your bed, gym equipment, white goods, and electronics. It will make the moving day go so much faster and smoother.

We can dismantle and reassemble most items if required, however we don’t dismantle and reassemble cots, bunk beds or any children’s play equipment.

A safe spot carton is the last carton on and the first off the truck. Having one of these sitting open in a handy location, such as a kitchen benchtop, is a good idea to put small items in that you may want to find in a hurry or are easily lost. Items could include keys, landline phones, mobile phones, laptops, chargers, and remote controls.

They’re also the best place to put bed bolts and tools. You might even decide to pop in an electric kettle, coffee, sugar, long-life milk, and a couple of mugs for when you arrive at the new place.

On a door-to-door, same day move, you can switch off and unplug your refrigerator and freezer just before the move. All fridges and freezers need to be completely empty for your move.

For any remaining contents in your fridge or freezer, putting everything into eskies or similar practical, cooling storage solution is your best option to keep everything cold.

If you are moving your refrigerator or freezer into storage, you will need to empty and turn off your appliances at least 48hrs prior to moving them and leave with the doors ajar so that it can settle down to room temperature.

Leave the appliance switched off until they are defrosted, then remove all shelves, trays, and drawers and properly clean with hot, soapy water. Your fridge and/or freezer should be dried and free of moisture. After 48 hours, they should then be closed to protect the seals.